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People Coordinator

About the role

Our People Coordinator keeps our key HR processes and people administration work moving day to day and our systems in great shape, playing a crucial role in connecting our workforce with the business.

You will be processing a range of people data and paperwork, including recruitment checks, employment contracts and compliance related work. You will also support the People Operations Manager with projects and initiatives which aim to improve efficiencies and advance our internal systems.

The People Coordinator reports to the People Operations Manager and will work to support the wider People Team with HR / people administration activities.
You will communicate effectively with the Talent Acquisition Team, People Advisors and customers around the business to ensure the smooth onboarding of new starters and effective management of existing staff.

Ascenti has big ambitions for the future, so this is an important role for our team where you will have plenty of scope to make an impact.

Key responsibilities

Onboarding new starters

  • Working closely with our Talent Acquisition Team and the Communications Department to ensure timely onboarding and a great first impression of working at Ascenti.
  • Processing offers of employment and issuing contracts to new starters as quickly as possible.
  • In accordance with strict government requirements you will process critical new starter compliance checks covering areas such as ID and vaccinations, ensuring attention to detail and accurate data.
  • Working to problem solve any obstacles or delays to the onboarding of new starters, communicating with key internal customers to update them on any service delays as is necessary.
  • Liaising with our employment background checking partner to ensure that DBS, references and education checks are received in a timely manner.

Processing and customer service

  • Upholding strong standards of customer service, acting as first point of contact for any People Team on any administration duties or queries.
  • Monitoring, processing and responding to general people queries via phone and the shared People Team mailbox.
  • Supporting the effective administration of staff sickness, absence and other key data.
  • Upholding high standards of privacy, confidentiality and data protection when managing staff data.
  • Creating employee files by entering complete and accurate data onto our HR system.
  • Assisting the People Team in keeping our Pulse intranet information page up to date and ensuring people processes are accessible and visible to staff.
  • Working in compliance with appropriate company policies and procedures, and understanding and adhering to the Data Protection Policy.
  • Utilising our bespoke people system to take a proactive approach to chasing outstanding paperwork.
  • Support People Operations Team projects that help to champion improved processes and ways of working that bring efficiencies.

Essential experience and skills

  • Strong computer literacy and IT skills; including Basic Excel skills including formulas, summarising and presenting data
  • Excellent administration and organisation.
  • Attention to detail coupled with a drive to complete projects and work in a timely manner.
  • Good customer service and diplomacy skills, to deal with sensitive issues.
  • Working in an administration role previously, overseeing effective systems and processes.
  • Strong communications skills and experience of providing a service / support within an organisation.
  • Educated to GCSE level or equivalent professional experience.

Salary & benefits  

  • 20 days annual leave (+ bank holidays)
  • Sick-pay up to an annual cap
  • Part-time working and split-role options available  
  • Support with training and development
  • Company events, competitions and initiatives  
  • Discounts and other perks
  • Charity time gifting
  • Extra cash rewards and incentives
  • Free physio and other wellbeing support


Learn more about the benefits of working at Ascenti here: https://www.ascenti.co.uk/careers/our-edge   
Our goal is for Ascenti to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

Professional standards

We care about doing the right thing by our people and everyone that we work with.
We also expect our people to do the right thing and to model the behaviours outlined in our Code of Conduct.
As an Ascenti employee you will follow key principles and policies covering Safeguarding, Equality Diversity and Inclusion, Data Protection and Risk Management.

 

 

Location:
Bristol / Home Based - Blended home & office working
Role type:
Full time
Salary:
£18,000 - £19,000
Requirements
  • Strong computer literacy and IT skills; including Basic Excel skills including formulas, summarising and presenting data
  • Excellent administration and organisation.
  • Attention to detail coupled with a drive to complete projects and work in a timely manner.
  • Good customer service and diplomacy skills, to deal with sensitive issues.
  • Working in an administration role previously, overseeing effective systems and processes.
  • Strong communications skills and experience of providing a service / support within an organisation.
  • Educated to GCSE level or equivalent professional experience.
Apply now

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