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Administrator - Corporate Client Services

Job description

Do you have strong administration skills and want to work as part of a team helping people to elevate their health?

Join the team at Ascenti who work to provide high quality physiotherapy and healthcare services to thousands of patients nationwide.

About the role

Day to day you will be responsible for a range of administrative duties, such as speaking with clients, patients and ensuring that files are created swiftly and accurately when patients are referred to us for treatment by our corporate business customers. You will be part of a strong team all working together at our Fareham office – with some temporary home working due to covid.

Our goal is for Ascenti to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

Key responsibilities

  • Entering patient referral information onto our IT workflow system.
  • Highlighting any referrals that require immediate attention or further consideration.
  • Reviewing treatment reports completed by physiotherapists.
  • Sending letters, handling incoming and actioning outbound calls or emails from/to patients, physiotherapists and corporate clients.
  • Providing referring parties and clients with appointment lists as applicable.
  • Cancelling and rearranging appointments in line with company procedures.

Benefits 

Join Ascenti and you will enjoy a great benefits package with a range of hours options such as flexible, part-time and condensed hour '4 day weeks', along with 25 days' holiday (+bank holidays), enhanced family (mat & pat) leave, Vitality at Work membership, free and discounted healthcare services and many other perks and rewards.

Learn more about the benefits of working at Ascenti here.

Our goal is for Ascenti to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

Apply now
Location:
Fareham Office-based / in-clinic
Role type:
Full time
Salary:
£17,374.50
Qualifications
Essential experience and skills
  • Good PC/keyboard skills The ability to cope well under pressure and keep a cool head
  • An excellent telephone manner and very good attention to detail
  • A flexible approach with the ability to adapt quickly to meet the demands of a busy environment
  • Educated to GCSE level or with equivalent professional experience
Apply now

Not the right role for you, but interested in working with us?