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Coporate Client Administrator

Do you have strong administration skills and want to work as part of a team helping people to elevate their health?

Join the team at Ascenti who work to provide high quality physiotherapy and healthcare services to thousands of patients nationwide.

About the role 

Day to day you will be responsible for a range of administrative duties, such as speaking with clients, patients and ensuring that files are created swiftly and accurately when patients are referred to us for treatment by our corporate business customers.

You will be part of a strong team all working together at our Fareham office – with some temporary home working due to covid.

Key responsibilities

 

  • Entering patient referral information onto our IT workflow system
  • Highlighting any referrals that require immediate attention or further consideration
  • Reviewing treatment reports completed by physiotherapists
  • Sending letters, handling incoming and actioning outbound calls or emails from/to patients, physiotherapists and corporate clients
  • Providing referring parties and clients with appointment lists as applicable
  • Cancelling and rearranging appointments in line with company procedures

Essential experience and skills

  • Good PC/keyboard skills
  • The ability to cope well under pressure and keep a cool head
  • An excellent telephone manner and very good attention to detail
  • A flexible approach with the ability to adapt quickly to meet the demands of a busy environment
  • Educated to GCSE level or with equivalent professional experience

Salary & benefits 

  • 20 days annual leave (+ bank holidays)
  • Sick-pay up to an annual cap
  • Part-time working and split-role options will be considered 
  • Support with training and development
  • Clear banding and progression pathway
  • Company events, competitions and initiatives 
  • Discounts and other perks
  • Charity time gifting
  • Extra cash rewards and incentives
  • Free physio and other wellbeing support

Learn more about the benefits of working at Ascenti here: https://www.ascenti.co.uk/careers/our-edge  

Our goal is for Ascenti to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

Location:
Fareham - Office-based / in-clinic
Role type:
Full time
Salary:
17,374.50
Requirements
  • Good PC/keyboard skills
  • The ability to cope well under pressure and keep a cool head
  • An excellent telephone manner and very good attention to detail
  • A flexible approach with the ability to adapt quickly to meet the demands of a busy environment
  • Educated to GCSE level or with equivalent professional experience
Apply now

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