Contact us

Our customer services team can help you to book an appointment or put you in touch with the right people at Ascenti if you are a business customer.

Christmas contact centre hours

Monday 23 Dec: 8am - 7pm (normal hours)
Christmas Eve: 8am - 1pm
Christmas Day: Closed
Boxing Day: Closed
Friday 27 Dec: 8am - 5pm
Saturday 28 Dec: Closed

Monday 30 Dec: 8am - 5pm
New Year's Eve: 8am - 5pm
New Year's Day: Closed
Thursday 2 Jan: 8am - 7pm (normal hours)

Main contact number
0330 678 0850

Monday to Thursday: 8am - 7pm

Friday: 8am - 5pm

Saturday: 10am - 1pm

NHS Physio Admin Team
0330 678 0851

Monday to Friday: 8am - 5pm

Saturday: 10am - 1pm

Mental Health Admin Team
01329 245 208

Monday to Friday: 9am - 5pm

Contact us

Which of our services are you enquiring about?

Your query will be forwarded to our Mental Health Administration Team who work from 9am to 5pm Monday to Friday. Please be mindful that you may experience a delay in receiving a response.
If there is an immediate risk to you or somebody else please ring the emergency services on 999.
If you need support services please call:

  • - Samaritans 116 123
  • - NHS 111 or your local Mental Health Trust crisis line
  • - Your GP or out-of-hours GP or Emergency Department (A&E)
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