Our digital edge

Ascenti’s Digital Health Strategy is a step change for the industry.

With our in-house IT development team working with experts at the forefront of the digital health revolution, we are pioneering world-class digitally-enabled physiotherapy, musculoskeletal (MSK) and mental health services.

Our bespoke workflow platform sits at the heart of our business operations. This advanced ISO accredited technology enables us to deliver a seamless journey and experience for both our clients and patients.  

From this we have been able to develop a range of new innovative, integrated and flexible clinical products - bringing the marketplace a comprehensive and unrivalled digital offering. 

Our patient app

The Ascenti Physio app supports users throughout their journey to recovery by providing 24/7 access to expert advice through digital triage, virtual consultations and tailored exercise programmes from approved Ascenti clinicians. 

The app is fully integrated with our workflow platform which offers additional services and capabilities. For example, patients can directly book and manage appointments through the app and physiotherapists can track patient progress against real-time feedback, all within the same workflow system that supports them in their daily role. 

This is not just an app, but a fully integrated digital care solution, offering service users a seamless and digitally enhanced experience.  

Our digital physio offering also includes:

Direct booking 

Real time clinical diary access via integration with your systems (through our booking API), our B2B portal, patient app or web-based service. 

Digital triage

Triage and directing your patients or members to the most appropriate care pathway - such as urgent care, self-management, hands on treatment or virtual physiotherapy. 

Virtual consultations

Video call based remote physiotherapy triage and appointments.

Flexible pathways and online management information

Our bespoke patient workflow system offers flexible solutions, including white-labelling, tailored pathways and bespoke reporting. 

What patients say about our online treatment tools... 

Our digital mental health service

In 2020 we formed an in-house team of mental health clinicians including CBT and EMDR Therapists who deliver highly accessible and convenient treatments via video call, enabling early intervention and quicker access to care.

Find out more about our mental health service here.