The judges commented: “The change from almost purely in-person to 100% digital appointments in such a short timeframe was really impressive...You've not only brought care and relief to people who would have otherwise missed out, but have established a new differentiating capability that will broaden your market opportunities.”
Ascenti’s category was packed with large corporations including Shell, Omantel and Tata Communications, and it was an incredibly close-run competition with Ascenti finishing just 4 marks behind the gold winners, Iceland Foods Ltd.
The awards finals took place on Thursday 15 July where finalists in 13 categories were invited to present their entries to the judges. Representing Ascenti was Chief Operating Officer, Adam Jarvis, and Virtual Physiotherapy Service Lead, Jamie Duke, who gave an overview of Ascenti’s response to the pandemic.
At the presentation Adam and Jamie contextualised Ascenti’s speedy transition from in-clinic to online appointments, and explored the operational challenges posed by the closure of our clinics and offices as well as the system development that was required to facilitate the switch to purely virtual diaries. They also brought to life how we prepared our nationwide network of 300 directly employed physiotherapists to deliver care remotely.
Following the ceremony, Jamie Duke commented: “We’re really happy to have won bronze at the International Digital Experience Awards for our digital response to COVID-19, and are proud to see Ascenti competing alongside these internationally renowned companies.
“Adam and I were able to highlight the key role our staff played in ensuring Ascenti remained operational during the pandemic, and in fulfilling our duty of care to our patients. This has been a fantastic opportunity for us all to reflect on and celebrate our huge achievements over the last 18 months.”
You can view the full list of winners here: https://d-x-a.co.uk/winners-and-finalists-2021